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Easify User Guide...
System Requirements & Installation
System Requirements
Installing Easify
Installing Easify for the first time
Installing the Easify Client on a New Computer
Upgrading Easify
Getting Started
Running Easify for the First Time
Evaluation Window
Installing your License
Initial Setup
Setting the Administrator Password
Login Window
Selecting your VAT status
Easify Main Form
Adding Products and Services
About Adding Products
Adding Manufacturers
Adding Suppliers
Creating Product Categories and Subcategories
Configuring Options
Configuring Options
Customers
Phone Dialing
Customer Types
Postcode Lookup
Envelope Printing
Advanced Options
Finance
Payment Routing
Payment Terms Options
YesPay
Regional Settings
Orders & Quotes
Orders & Quotes Options
Invoice & Quote Colours
Order Statuses
Order Types Options
Advanced Options
Point of Sale
Receipt Printer
Advanced POS Print Options
Pole Display
Label Printer
Advanced POS Options
Products
Product Options
Default Margins Options
Product Info
Advanced Options
Purchases
Purchasing Options
Advanced Options
General
Document Management
Email Notifications Options
Advanced Server Settings
VAT Settings
VAT Settings
You're Ready to Go!
Products and Services
Products
Adding a New Product
Adding a New Product
Product Details
Product Pricing
Product Stock Levels
Product Notes
Product Info
Printing Price Labels
Importing Products into Easify
Importing Products into Easify
Supported Import File Types
Doing a Product Import
Customers
Customers
Orders & Quotes
Orders & Quotes Main Window
Order Status Explained
Working With Orders
Raising a New Order
Working With Products
Product Status
Internal Notes
Document Management
Scheduling
Assigning Users to Jobs
Keeping Track of Hours
Billing
Taking Payments for Orders
Purchasing
Purchasing
Raising a New Purchase
Adding Notes for Your Supplier
Purchase Internal Notes
Document Management
Scheduling Purchases
Recording and Searching Serial Numbers
Paying for Purchases
Point of Sale
Electronic Point of Sale (EPOS)
Raising a Sale
Cancelling a Sale
Changing Product Quantities
Adding Comments to a Product
Selecting a Customer for a Sale
Creating a New Customer for a Sale
Discounting a Sale
Loading and Saving EPOS Sales
Printing Receipts & Other Paperwork
Taking Payments
Returns and Refunds
Setting the Float
Cashing Up
Security
Security
Users
User Permissions
Finance
Finance
Accounts
Accounts
Cashbook
Cashbook
Troubleshooting
Installation Problems
Easify Advanced Server Upgrade
Easify Advanced Server (EASU)
Getting Started with EASU
EASU Installation Guide
Easify Advanced Server Manager
Running Multiple Companies in Easify
Running Multiple Companies in Easify
Installing an Additional Company
Installing EASU for a New Company
Scheduled Orders, Purchases & Backups
Scheduling Overview
Scheduling Recurring Orders
Scheduling Recurring Purchases
Scheduled Backups
Creating Scheduled Tasks
Viewing & Editing Scheduled Tasks
ECommerce with XML/SOAP
ECommerce with XML/SOAP
YesPay
YesPay Card Payment Processing Overview
What You Will Need
Setting up YesPay
Taking Payment with Chip & PIN
Taking Cardholder not Present Payments
Adding Comments to a Product
There may be times that you would like to add comments to a product on a sale.
If you run a clothing business you might want to sell an item by taking a deposit whilst alterations are made to it. You can add comments to the product to describe what alterations are to be carried out. You can recall the order (sale) in the
Quotes & Orders
window of Easify and print a job card for the order (sale) which will contain the comments added at the point of sale.
Say you have a product that was damaged and you agreed to sell it at a discount. You can add a comment in Easify that explains why you have sold the item at a discount.
Or if you sell products with services such as delivery or installation you can add comments to record any arrangements that have been made at the point of sale.
If your business takes in items for repair or service such as televisions or computers, you could add a comment at the point of sale when the item is brought in to record the nature of the repair, the serial numbers of any items brought in and the state of items as they arrived.
There are many scenarios where the ability to add comments to EPOS sales is beneficial.
To add a comment to a product in the EPOS system, select the product in the sale.
With the desired product selected press the
F4
key or click the
Edit item comments
button.
The
Edit Comments / Work Instructions
window will open.
In the
Edit Comments / Work Instructions
window enter your desired comments and click the
Ok
button when done.
The comments you added now appear on the main EPOS window when the product is selected, and will print out on quotes, invoices and job cards.
Adding Serial Numbers to Products
If you have
configured Easify to show the serial number column
for orders & quotes, you can enter serial numbers for the products that you sell at the POS.
The Serial Number field will appear on the POS note editor if you have the enabled the feature in Easify options.