Hi,
I am trying to produce a customer statement showing overdue invoices etc but get the following error message. I used to get a statement showing all the invoices with 'overdue' or not at the end of the line but all I get now is a statement that shows the total amount overdue. Please help
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How long does it take for this error message to appear, 10 minutes?
If you are trying to run the "Reports > Finance > Customer Statements" report when getting this error message you could use the "Who Owes You Money" report to identify customers with outstanding orders, then run the Customer Statement report individually from the customer window print menu for each customer you want a statement for.
Please send us a backup of your database if you'd like us to investigate this further:
http://easify.co.uk/forums/viewtopic.php?f=6&t=36
Happy to help - John (Easify Support)
We have a patch available for this now.
For anyone else encountering this issue please join our live chat system, found under the Support menu above, so a support engineer can patch your copy of Easify remotely.
Happy to help - John (Easify Support)
