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 removing customer details

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Posted by Thrifty

removing customer details

Morning Chaps  

I have a bit of a conundrum.

The reporting on my database is broken.

You need my database backup in order to fix it as my server does not have the necessary tools on it.

The database contains lots of personal information belonging to our customers so I can't send it.

Is there any way of stripping the customer details so the database can be sent to you and fixed?



Posted by John

Re: removing customer details

Hi Rich,

Could you email us (support@easify.co.uk) a detailed description of the issue you are experiencing, complete with screenshots and any steps required to reproduce the problem? We can then investigate it on our side and get back to you as soon as we're able to re-create the issue on our side.

Happy to help - John (Easify Support)

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