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Posted by Jamie

Validation Error - Trade Margin is not a valid number

Ever since we upgraded to the latest version some products are throwing up the following error when trying to open them up to edit them - 'Validation Error - Trade Margin is not a valid number'

Is there any way we can get around this?

Posted by Alison

Re: Validation Error - Trade Margin is not a valid number

It sounds like there are some erroneous characters in the trade margin field which can happen if the products have been imported from a .csv file with erroneous or hidden characters in them. Are you running the on-premises version of Easify or the Cloud version?

Posted by Alison

Re: Validation Error - Trade Margin is not a valid number

It sounds like there are some erroneous characters in the trade margin field which can happen if the products have been imported from a .csv file with erroneous or hidden characters in them. Are you running the on-premises version of Easify or the Cloud version?

Posted by Jamie

Re: Validation Error - Trade Margin is not a valid number

Alison said:

It sounds like there are some erroneous characters in the trade margin field which can happen if the products have been imported from a .csv file with erroneous or hidden characters in them. Are you running the on-premises version of Easify or the Cloud version?

It's the on-premise version. It was all working fine until the update, we haven't imported any csv files into the system since we initially set it up 5 years ago.

Posted by Richard

Re: Validation Error - Trade Margin is not a valid number

Hi Jamie,

What version of Easify did you upgrade from?


Regards - Richard (Easify Developer)

Posted by Jamie

Re: Validation Error - Trade Margin is not a valid number

Richard said:

Hi Jamie,

What version of Easify did you upgrade from?

4.77 to 4.79

Posted by Richard

Re: Validation Error - Trade Margin is not a valid number

We haven't had any other reports of that problem with that upgrade path.

Can you email me a backup of your Easify database to support@easify.co.uk and let me know an example of a product SKU you're having trouble with?

I can take a look at the data to see what's causing the issue.


Regards - Richard (Easify Developer)

Posted by Jamie

Re: Validation Error - Trade Margin is not a valid number

Richard said:

We haven't had any other reports of that problem with that upgrade path.

Can you email me a backup of your Easify database to support@easify.co.uk and let me know an example of a product SKU you're having trouble with?

I can take a look at the data to see what's causing the issue.

Thanks, email sent.

Posted by Richard

Re: Validation Error - Trade Margin is not a valid number

Thanks Jamie,

Have emailed over a script you can run that will correct the issue.


Regards - Richard (Easify Developer)

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