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 Alphabetically it is not!

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Posted by Man_in_UK

Alphabetically it is not!

Hi,

Whenever I print a report (aged debtors summary) it says the report is ordered alphabetically by customer name.

Most of the names are in order but new customers now appear at the top of the list, no matter what the name is.

Is there a way to cure this?

Posted by Alison

Re: Alphabetically it is not!

Thanks for your post - We've run some tests but are unable to replicate. in our tests, all new customers are appearing in the correct position when we run the Aged Debtors report.

It's worth checking to see which version of Easify you're running and make sure it is the current version - V4.79.

Also it's worth checking to see if there are any hidden characters in front of the customers name which might be causing the issue.

If this doesn't sort it, please send a screenshot of the Aged Debtors report to our support team and they'll look into it further.

Posted by Man_in_UK

Re: Alphabetically it is not!

Hi Alison,

I am on 4.79. Can you tell me what email address I need to use to show support this problem?

thanks

Posted by Alison

Re: Alphabetically it is not!

Please send to support@easify.co.uk

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