[SOLVED - sort of] - Error when attaching paperwork to email
If you get an error saying:
"Could not attached paperwork to email...."
This is a known intermittent issue and the problem is caused due to Microsoft’s API code which Easify talks to being unreliable. It seems to randomly occur and often just as randomly fixes itself.
The following actions sometimes fixes the issue:
Reboot the PC.
Re-map the drive where you save your documents (i.e. the invoices/quotes generated by Easify).
Reinstall Outlook.
Reset the Outlook integration button with Easify under Tools-Options-General
Alternatively the other option to save the document as a .pdf and manually attach it to an email.
We appreciate this isn’t ideal, and we are looking to re-wite this, however it’s quite a big job as the whole section will need to be re-coded.