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 [SOLVED] - Get 'Could not Get VAT Obligations from HMRC' error when trying to generate a new MTD VAT return

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Posted by Alison

[SOLVED] - Get 'Could not Get VAT Obligations from HMRC' error when trying to generate a new MTD VAT return

You will need to ensure that when you re-authorise with HMRC (i.e when you click the GREEN Tick tick or RED Cross under VAT Settings, that you are logging into the HMRC portal with the Correct Login for the company you are re-authorising.

The HMRC portal will remember the last log in you used and not necessarily the correct login for the company you are re-authorising. The last used login could be for another company or a personal tax account with HMRC.

The HMRC portal does not give the details of the company you are logging in with, so you will need to double check the login details yourself.

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