Various suggestions and issues
I've been using Easify for 6 months now and I've got various suggestions for minor improvements that would make it easier to use. Apologies for dumping them all here.
Server
1) It takes 3-5 minutes for the server to start up after my machine has booted up. It's a long delay if you have customers waiting.
2) Sometimes, the server doesn't start on its own and I have to use Server Manager
Keyboard shortcuts
There are various places where you would expect keyboard shortcuts to work but they haven't been implemented. For example:
3) In the product list (and similar views), Ctrl-A should select all products; return (or space) should open the product for editing; Delete should delete the select products; in the category tree, F2 should rename the selected category and Delete should delete.
4) In the product editor, Return should OK the dialog (unless editing a multiline edit field)
Categories:
5) It would be nice to be able to add products to a top level category and to have multi-level categories. Also, to be able to add products to multiple categories. This would work better with the WooCommerce integration.
6) You should be able to rearrange categories by dragging them in the Products view.
POS
7) Some items don't have barcodes and so you need to add them using the search. This is slow just to add something like a 5p plastic bag. It would be better to have customisable buttons on the POS that let you add often-bought items with a single press.
8) The search box in the POS only does a text search. it would be much better if you could look through the categories, like you can in the Products view. Failing that, being able to drag products from the Products view to the POS would help.
9) I don't think there is a way to add a discount to the whole shopping cart in one go. I offer staff a 10% discount but currently I have to edit each item in turn. Being able to set a discount for each customer would be helpful here.
10) When using F6 to edit the price, it always rounds to the nearest penny for each item. So, you can't offer three items for £2 due to the rounding error.
11) There needs to be some more intrusive feedback on the POS screen when a stock code is not found. If you are scanning multiple barcodes and not looking at the screen, you wouldn’t know that anything was wrong and so you would give the customer a product without it being rung up on the POS. Perhaps show an error item that stays in the list in bright red, or a modal error dialog (that isn't closed with the return keypress generated by the barcode reader)
12) It would be helpful to have a way to complete checkout for no payment. For example, if I want to use an item from the shop for business purposes, I have to edit it in the product list, which is slowed. I would like to be able to add items through the POS, checkout and set the prices to 0, perhaps specifying a reason (stolen/missing/broken/used internally/given away as a sample etc). That way, the stock levels will be updated and I will have a record of where the stock has gone. This is also a way to stop staff pilfering: staff could be unable to edit the stock quantity of an item but given a way to add and remove items from stock using a method that leaves a record of the stock level adjustment.
13) I would like an option to always open the POS screen as non-maximised.
14) I'd like an option to skip the cashing up on the till.
Orders & Quotes
15) When you open Orders & Quotes, it shows all the orders from the current year. For a busy shop in December this takes a long time. It would be good to be able to set a more specific date filter. Usually I just want to see orders from today/yesterday.
16) It would be helpful to be able to reprint a receipt from a previous order, not just the most recent one. This could be an option when you open an order.
Products View/Editor
17) The search box only does a direct text search rather than searching for each word (so searching for 'red shoe' wouldn't find a product called 'shoe - red').
18) Triple-clicking the search box should select all; this would help when you have entered several words and want to delete them to search for something else.
19) The search box should have a drop-down history or autocomplete for old searches.
20) It would be nice to set temporary sale prices for items, whilst keeping a record of the original price
21) It would be good to be able to disable the automatic calculation of prices from the margin - sometimes I want to be able to edit the purchase price without changing the sale price.
22) Editing large numbers of products in one go is very slow. Committing a change to 2000 products takes around 30 minutes. Deleting 25 products takes 12 seconds.
23) You can add a new manufacturer from the Product Editor, but not a new Supplier.
Manufacturers
24) The manufacturer dialog is very poky and can't be resized. I have products from hundreds of manufacturers.
25) The keyboard search (in the combobox and the dialog) only takes the last letter so if you press 'T' then 'H' it shows manufacturers starting with 'H' rather than with 'TH'
26) When you add a new manufacturer, it isn't selected in the list, so you have to go an find it again to set it for the current product.
Reports
27) Double-clicking a word in a report should select that text. This would be helpful when copying a product code from the 'Products needed...' reports so it can be pasted into the supplier's ordering site.
28) The 'Products Needed' reports should have an option to filter by supplier, or sort by supplier/category/supplier code etc.
29) There should be an option to only include in-stock items in the Retail/Trade price lists.
30) The stockcheck would be better an an interactive tool rather than just a printed list.
31) I'd like a report of products sold on a particular day or in a date range.
32) I'd like graphs showing sales of each product/category over time (per day/week/month etc) and by time of day.
33) At the end of the day, I need to add four values to my accounts package: total sold, VAT charged, cash taken, card payments taken. At the moment, I have to get the first two values from the Sales report and the other two from the till cashing up report. It would be nice to have a quick report to show this infomation for each day in a table.
